Acceptance
Le Sansa website is operated by Ronmed Pty Ltd trading as Le Sansa. Your use of the website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers set out below ("Terms and Conditions"). Your use of the website constitutes your agreement to the Terms and Condition.

Le Sansa reserves the right to amend the Terms and Conditions at any time and without notice to you. Your continued use of the website after any amendment becomes effective constitutes an agreement by you to abide and be bound by the Terms and Conditions, as so amended.

Capacity
The products on the website are only available for sale to individuals who can make legally binding contracts. The products are not available to persons under the age of 18 years and any other persons who are legally prohibited from entering into binding contracts.

Orders
By placing an order through our website, you are making an offer to purchase the selected products at the price displayed at the time of ordering, including any applicable delivery charges, taxes and other fees.

After you place an order, we will send you an email acknowledging that we have received your order and payment. This acknowledgement is not acceptance of your order.

All orders are subject to acceptance by Le Sansa. We reserve the right to accept or reject any order, in whole or in part, for any lawful reason, including but not limited to product unavailability, pricing or product description errors, suspected fraud, payment issues, or where we reasonably believe an order has been placed in breach of these Terms and Conditions.

A contract for the sale of products is formed only when we dispatch your order or otherwise notify you that your order has been accepted.

If we reject or cancel your order after payment has been received, we will refund any amounts paid using the original payment method, unless otherwise agreed.

Reproduction
We will do our best to ensure that our products and the web site are reproduced as accurately as possible. However, there may be a subtle colour variation between the web site and the products themselves.

Prices & description
At the time of printing, prices and descriptions are accurate as possible. However, due to circumstances beyond our control, a price may require altering. If this occurs you will be notified. Promotions and offers advertised in this online store are valid only through the online shop.

 Currency
The currency of any transaction is in Australian Dollars ($AUD) only. However for our international customers prices are available in alternate currencies. Prices displayed on this website are inclusive of GST applied at the rate of 10%. 

Delivery
Please read the delivery Information contained in the website. The delivery times are indicative only and Le Sansa will not be liable for any failure to observe these delivery times.

Risk and Title
Title to the products remains with Le Sansa until payment has been received in full.

Risk in the products passes to you when the products are delivered to the delivery address specified in your order, or to a person authorised by you to receive them.

If you arrange your own carrier or shipping provider to collect the products from us, risk passes to you when the products are collected by that carrier or shipping provider.

Returns

Le Sansa's online returns portal is available for eligible returns of up to three (3) items per return request.

Where you wish to return four (4) or more items, the online returns portal cannot be used. In these circumstances, returns must be lodged using Le Sansa's manual return form and sent back to our returns address at the customer's expense.

All returns remain subject to Le Sansa's Refund Policy and must otherwise satisfy the applicable return eligibility requirements.

Refunds
The circumstance in which Le Sansa is obliged to make a Refund is detailed in its Refunds Policy.

Limitation of liability
Le Sansa will in no way be liable for any direct, indirect, incidental, special or consequential damages, resulting from use or inability to use the website or for the cost of procurement of substitute products or resulting from any products purchased or obtained or messages received or transactions entered into through the website or resulting from unauthorised access to or alteration of your transmissions or data or of any information contained on this website, including but not limited to, damages for loss of profits, use, data or other intangible, even if Le Sansa has been advised of the possibility of such damages.

Where any Act of Parliament implies any term, condition, or warranty into these Terms and Conditions, and such Act prohibits or restricts provisions in a contract that exclude or modify the application of, the exercise of rights under, or liability for, such term, condition, or warranty, that term, condition, or warranty shall be deemed included in these Terms and Conditions. However, the liability of Le Sansa for any breach of such term, condition, or warranty shall be limited, at the option of Le Sansa, to one or more of the following:

if the breach relates to goods:
the replacement of the goods or supply of equivalent goods;
the repair of such goods;
the payment of the cost of replacing the goods or of acquiring equivalent goods; or
the payment of the cost of having the goods repaired; and
if the breach to relates to services:
the supplying of the services again; or
the payment of the cost of having the services supplied again.

Disclaimer
While the information contained in the website is believed to be accurate and current, it is provided by Le Sansa in good faith on an "as is" basis. Le Sansa, its' directors, officers or employees make no representation or warranty as to the reliability, accuracy or completeness of the information contained on the website and none of them accept any responsibility arising in any way (including negligence) for errors in, or omissions from, the information contained in the website.

To the extent (if any) that the content of the website does not satisfy the laws of a country other than Australia, it is not directed to persons in those countries and they should not use the website.

Links
If the website contains links to websites not maintained, controlled or associated with Le Sansa and it does not make any endorsement, or any representation as to the accuracy, of information contained on those websites. Le Sansa will not accept any responsibility for the accuracy, ownership or any other aspect of the information contained on those Web Sites.

Copyright Information
Unless otherwise indicated, copyright in the information on this web site is owned by lesansa.com. All rights reserved. Unless otherwise permitted by the Commonwealth Copyright Act 1968, this site or any portion of this site may not be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted by lesansa.com

Viruses
Le Sansa does not represent that any information (including any file) obtained from or through the website is free from computer viruses or other faults or defects. It is your responsibility to scan any such information for computer viruses. Le Sansa will not be liable to you or to any other person for any loss or damage (whether direct, indirect, consequential or economic), however caused and whether by negligence or otherwise, which may result directly or indirectly from any such information. To the extent that any liability may be imposed on Le Sansa it shall be limited to the cost of re-supplying that information.

Customer Insights Survey Promotion
Email subscribers were contacted to participate in an insights survey to help improve our products and services. Survey closes at 11:59pm AEST on 5th July 2025. One entry per person. The winner will be randomly drawn and will receive a $200 Le Sansa voucher, valid for use online only. The winner will be notified via email within 5 business days of the survey closing. Prize is not transferable or redeemable for cash. By participating, you agree that your first name and the first letter of your last name may be used for marketing purposes if you are the winner.

Review Promotion
Prize offered to Le Sansa customers who leave a review through the email request or directly on the website. Winner will be drawn on 31st December 2026. Prizes are subject to availability, not transferrable or exchangeable and, with the exception of cash prizes, cannot be taken as cash. Prizes will be sent to the winner's nominated email address. Le Sansa’s decision in relation to any aspect of the competition is subject to State and Territory legislation but also final and binding on each person who enters. No correspondence will be entered into. The Promoter reserves the right to conduct a redraw in the event that an entrant, claiming to be a winner, is unable to satisfy these Terms and Conditions or has breached these Terms and Conditions. By entering, entrants consent to Le Sansa using the winner’s first name and the initial of their last name for marketing and promotional purposes without additional notice or compensation.

Win Your Order Back Promotion
This promotion is valid for all online orders placed between Wednesday 16th April 2025 and Monday 21st April 2025 (AEST). To be eligible to win your order back, customers must be following us on Instagram at the time of the draw and must DM us a screenshot of their order confirmation via Instagram within the promotional period. One winner will be randomly selected and refunded the full amount of their order, up to a maximum value of A$250. The refund will be processed to the original payment method. This promotion is in no way sponsored, endorsed, or administered by Instagram.

Discount Codes
The WELCOME15 discount code, which offered 15% off as part of a previous retargeting promotion, is no longer actively advertised. This code was honored until 11:59 PM (AEDT) on 15th February 2025, after which it became invalid at checkout.

Similarly, the TAKE15 discount code, which provided 15% off as a thank-you card offer, and the EXTRA15 discount code have also been discontinued and will no longer be accepted.

Le Sansa reserves the right to modify, discontinue, or replace discount codes at any time without prior notice.